Equality is about making sure everyone is treated fairly and given a fair chance.
Diversity is about recognising and benefiting from the different values, abilities and perspectives people bring with them.
Inclusion is about supporting an inclusive environment where everyone feels accepted and valued.
Embracing and promoting equality and diversity will help develop an inclusive workplace. Click on the circles below to learn more about the benefits.
People spend a lot of their professional lives working together to solve problems. Diversity in the workplace ensures that individual members of a team will bring different attitudes, skills, perspectives and values to problem solving activities. Harvard Business Review found that diverse teams are able to solve problems faster.
People from different backgrounds tend to have a variety of experiences and viewpoints which leads to greater creativity.
The multiple perspectives that diversity brings to the table enables people to inspire each other with fresh ideas, opening the doors to innovation.
A diverse team is likely to come up with more solutions meaning better and faster decision making - better decisions mean better performance and results.
If companies take the time to understand and respect the different values, attitudes, behaviours and needs of its diverse workforce, they will also be able to empathise with their customers.
Globalisation is creating opportunities for organisations to reach totally new markets, with totally different customers from different cultures and backgrounds. Organisational diversity is a plus when reaching out to new customers.
Organisations that fail to understand and appreciate their customers’ needs risk losing business and reputation. If they fail in their legal obligations under the Equality Act 2010, they could face a legal action and a fine.
It’s more important than ever to make a good impression and not be seen or perceived to be behaving badly or acting irresponsibly. If a company makes a mistake, it will go viral on the internet and social media. Almost all organisations recognise the value of maintaining and enhancing their image with the general public and other organisations, not just the customers they directly serve.
Having a bad reputation in respect of diversity policies and actions can create knock on effects in terms of recruitment. In addition, it will put off potential customers. Companies who are dedicated to building and promoting diversity in the workplace are seen as positive, more interesting and socially responsible organisations. This opens up new markets and business opportunities.
Companies need to appeal to a diverse population with diverse values, priorities and reasons to work in a particular profession or for a particular organisation.
Diversity boosts a company’s employer brand and presents it as a more desirable place to work. Attracting the people with the best skills, abilities and experience is vital if a company wishes to achieve its goals.
Employees in inclusive workplaces feel accepted, valued and happier. This translates to them staying longer with the company and improving productivity. This also reduces staff absenteeism and turnover rates.
Our course, The Importance of Equality, Diversity and Inclusion, offers advice to help you support and promote an inclusive workplace. Access via the link below.
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