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SkillGate SkillBuilder blended Courses

 

 Content News and Updates

03/05/2021
SkillBuilder Learning at Work Week Competition - 17th-23rd May

This May we will be running a competition to promote Learning at Work Week, with £100 of Amazon vouchers up for grabs!

Starting on Monday 17th May, we will be sending out three training courses - one on Monday, one on Wednesday and one on Friday - from the SkillGate Infinity Library for users to complete over the course of the week. Hidden within each course will be a 'clue'. The three clues within the courses will collectively provide the winning answer.

Once users have identified the answer from the clues sent out throughout the week, they must send it to us to be in with a chance of winning.

How To Get Involved

  • You must have SkillGate Headlines emails switched on in order to receive the courses in which the clues are hidden. The competition will go out instead of the usual weekly Headlines email.
  • If you do not have Headlines emails switched on, get in touch and we can get this updated for you. If you do not want your organisation to receive Headlines emails after the competition, we can easily switch them off again once the competition is over.
  • Customers who already have Headlines emails switched on, will be automatically included in the competition so please let us know if you do NOT want to be involved.
  • Competition entries must be sent to enquiries@skillgate.com by midnight on Monday 24th May to be in with a chance of winning.
  • The winner and runners up will be selected at random on Tuesday 25th May, and the prize will be issued, via email, that week.
  • Let us know if you would like to get involved and we can switch Headlines emails on for you ahead of 17th May!


    14/04/2021
    SkillBuilder Environmental Sustainability in Business

    Human beings affect the environment in many ways and business activities play a key role. With increased awareness of environmental impact the way business is done is changing.  This course is aimed at middle level managers who know the basics of environmental issues such as pollution and climate change.

     By the end of this course candidates will know:

    • Examples of business activities that impact the environment
    • How business decision making can reduce the impact
    • The role of Corporate Social Responsibility and the Circular Economy in environmental sustainability
    • About carbon footprint and reducing an organisation's foot print through process changes. 

    Reviewed May 2021


    12/04/2021
    SkillBuilder Environmental Awareness

    At home, most people have become more environmentally aware but at work it can be a different matter.

    Global warming and other environmental issues have made it critical that organisations minimise their impact on the environment. In fact, companies who neglect their environmental responsibilities may face penalties and fines.

    This tutorial covers the following areas which will help individuals to consider what impact they have on the environment while at work. It will also help focus an organisation on reducing its impact on the environment:

    • The meaning of being environmentally aware 
    • How environmentally aware are you?
    • Being 'Greener' at Work   
    • How green is your workplace?
    • Reducing your paper consumption   
    • Reducing your Carbon Footprint  
    • Environmental Impacts in the Office Kitchen
    • A 'Greener' Travel Policy.

    Reviewed May 2021


    26/03/2021
    SkillBuilder The Importance of Environmental Sustainability

    This course introduces the definition of environmental sustainability.  It covers environmental issues that make sustainability so important and the consequences of not doing so.  

    At the end of this course candidates will know:

    • The definition of environmental sustainability
    • Factors that impact the environment 
    • The reality of pollution and climate change
    • Environment bill and other UK laws
    • What businesses do for environmental sustainability
    • Individuals helping environmental sustainability.
       

    Reviewed May 2021.


    25/03/2021
    SkillBuilder Dementia Awareness for Frontline Staff

    There are more than 800,000 people living with dementia in the UK. Many of these will require support in their daily interactions.

    This tutorial raises awareness of some of the key issues surrounding dementia.

    It will outline: 

    • what the term dementia means
    • the four most common types of dementia 
    • dementia symptoms in six main groups  
    • ways to communicate effectively with someone with dementia
    • calming techniques to use for specific behaviours that challenge
    • ways to improve the wellbeing of dementia sufferers.

    Reviewed May 2021
     


    02/02/2021
    SkillBuilder Boost Your Chances of Success at Interview

    Do you want to get the job you’re going for? Do you want to give yourself the best chance of success? 

    Get yourself ready for your next big step by taking this course and boost your chances of success at interview.

    This tutorial looks at:

    • Key steps you need to take to prepare properly for your interview
    • Strategies to help you control interview nerves and feel more relaxed and confident
    • How to make a great impression at interview 
    • Ways to build rapport with the interviewer and boost your impact
    • What to do at the end of the interview and how to follow up afterwards.
       

    29/01/2021
    SkillBuilder Delivering Great Virtual Learning Experiences

    For some, the term training ‘webinar’ strikes fear into their hearts. However, it is vital for organisations to able to provide great virtual training experiences to their remote employees to keep mandatory training up to date, as well as provide new training opportunities. 

    By completing this tutorial, you should feel more equipped and confident to be able to plan and deliver virtual learning experiences and activities.

    This tutorial will outline:

    • The advantages and disadvantages of conducting learning webinars
    • The range of delivery platforms and tools for learning 
    • How to identify the learning purpose, audience and objectives for your session
    • Key techniques to improve the planning of learning experiences 
    • How to prepare for and present a live lesson
    • How to engage and motivate delegates and maintain their attention 
    • Appropriate questioning and giving constructive feedback
    • Simple ways to evaluate and follow up your virtual learning.
       

    08/01/2021
    SkillBuilder Update to data protection course following the end of the Brexit Transition

    Folloing the end of the Brexit Transition period we have updated our Data Protection courses in line with the new ICO guidance. The following changes have been made;

    Data Protection: Compliance Following GDPR Data Protection
    &
    Data Protection and Freedom of Information: Compliance Following GDPR

    • Information added to session 2 on the need for an adequacy agreement, The Bridging Mechanism and what may happen if adequacy is not granted.

    Click here for full details

    Advanced Data Protection post EU-GDPR and the Data Protection Act 2018

    • Information added to session 2 on the need for an adequacy agreement, The Bridging Mechanism and what may happen if adequacy is not granted. Additional links to potential hurdles to adequacy and links to the European Data Protection Board recomendations for supplementary measures.

    Click here for full details


    29/12/2020
    SkillBuilder The Pomodoro Technique

    Do you struggle to meet deadlines or stay on task?

    The Pomodoro Technique is an easy and effective way to organise your working time.

    It takes its name from the Italian word for tomato and the tomato shaped kitchen timer that its creator, Francesco Cirillo, used as a university student.

    This tutorial outlines:

    • How the technique works
    • The six core stages
    • The advantages of using the Pomodoro technique
    • Different ways to access and record your pomodoros.

     


    27/11/2020
    SkillBuilder Regulatory Course Updates November 2020 - Updated Courses

    In line with government and HSE commencement dates, we are undertaking our bi-annual review of all the courses in our Regulatory Faculties enabling us to keep them updated and in line with current legislation. All courses have been reviewed.

    The following amends have been made:

    Health and Safety

    Abrasive Wheels Training

    • Updated with latest available statistics (2019) in session 2

    Click here for full details

    Asbestos Awareness

    • Question in final quiz amended

    Click here for full details

    Manual Handling

    • Additional text in session 3 Document

    Click here for full details

    Organisational Compliance

    Absence Management - The Return to Work Interview

    • Stats in workbook updated latest 2019

    Click here for full details

    Advanced Data Protection post EU-GDPR and the Data Protection Act 2018

    • Session 5: added Guidance on transition period with link to ICO

    Click here for full details

    Conduct Rules

    • Note added in workbook - SM&CR regime deadline extended to 2021

    Click here for full details

    Data Protection and Freedom of Information: Compliance Following GDPR

    • Session 3: added Guidance on transition period with link to ICO Amended and simplified quiz in freedom of information session

    Click here for full details

    Environmental Sustainability

    • Session 4 : Workbook added ESOS regulation and compliance information

    Click here for full details

    Fraud Awareness

    • Session 3 : Cifas statistics updated

    Click here for full details

    The Mental Capacity Act

    • Amended workbook session 3: Page 2: Updated information on Mental capacity amendment 2019.

    Click here for full details

    Understanding Hate Motivated Behaviour

    • Session 2 Workbook - Statistics updated
    • Session 4 Additional list of regulations

    Click here for full details

    Food Safety

    Food Safety and Hygiene - Level 1

    • Session 5: Session text amended. Food safety law is the law enforced by FSA

    Click here for full details

    Food Safety and Hygiene - Level 2

    • Session 10: Changed Word document

    Click here for full details

    Safeguarding

    Safeguarding Adults at Risk - For Housing Associations

    • Note added in text box that people may be subject to more than one form or abuse to account for greater than 100% stats. Statistics not updated.

    Click here for full details

    Safeguarding Children and Young People in Wales

    • Updated: Statistics in session 7

    Click here for full details


    26/11/2020
    SkillBuilder Regulatory Course Review November 2020 - Reviewed

    In line with government and HSE commencement dates, we are undertaking our bi-annual review of all the courses in our Regulatory library enabling us to keep them updated and in line with current legislation. All courses have been reviewed.

    Here is a list of courses where no update was needed at this time:

    Regulatory Courses

    • Adult Support and Protection (Scotland) Act
    • Adults with Incapacity (Scotland) Act
    • Advantages of Using Intellectual Property (IP)
    • An Overview of the Construction (Design and Management) Regulations (CDM) 2015
    • An Overview of the Corporate Manslaughter and Corporate Homicide Act 2007
    • Anti-Bribery and Corruption Training
    • Anti-money laundering in practice
    • Avoiding Slips and Trips at Work
    • Business ethics - working wisely
    • Confined Space Awareness Cyber Awareness and Staying Safe Online
    • Designated Safeguarding Officers or Leads (Adults with Safeguarding Needs)
    • Dignity at Work
    • Disability Awareness
    • Display Screen Equipment (DSE)
    • Drug and Alcohol Awareness Training
    • Dust in the workplace – general principles of protection
    • Environmental Awareness at Work
    • Evacuation Chairs - The Basics
    • Fire Marshal Training
    • Fire Safety
    • First Aid in the Workplace
    • First Aid Scenarios & Refresher
    • Hand-arm vibration at work
    • Infection Prevention and Control for Everyone
    • Infection prevention and control in healthcare
    • Introduction to Anti-social Behaviour, Crime and Policing Act 2014
    • Introduction to COSHH
    • Introduction to Medication Awareness
    • Introduction to Personal Safety While Working
    • Introduction to Professional Boundaries
    • Introduction to risk assessment
    • Legionella Management and Prevention
    • Managing Information Securely
    • Mental Health Awareness
    • Modern Slavery Awareness (General)
    • Promoting British Values
    • Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR)
    • Safeguarding Adults at Risk (Scotland)
    • Safeguarding Adults at Risk for Wales
    • Safeguarding Children and Young People -For Housing Associations
    • Safety for Lone Workers (H&S)
    • Safety for Lone Workers (Housing Association)
    • Selling Alcohol Legally and Responsibly
    • Stop and Search - A Guide for Employers
    • Storage, Safe Handling & Transportation of LPG & other dangerous goods
    • Tax Evasion Awareness
    • The Care Act 2014
    • The Importance of Equality, Diversity and Inclusion
    • Understanding Domestic Abuse
    • Understanding Intellectual Property (IP)
    • Understanding PCI (Payment Card Industry) Compliance
    • Understanding Safeguarding of Children and Young People
    • Understanding the PREVENT Strategy
    • Universal Credit
    • Using Display Screen Equipment when Working from Home
    • Using Personal Protective Equipment (PPE)
    • Using Social Media Responsibly
    • Working at Height
    • Working Safely - An Introduction to Workplace Health and Safety (for Employees)
    • Working Safely with Steps and Ladders
    • Your safe return to work – Post Covid-19

    Care Courses

    • Adult Support and Protection (Scotland) Act
    • Adults with Incapacity (Scotland) Act
    • Care Act for front-line staff
    • Dementia Awareness for Carers
    • Handling Difficult Conversations in a Care Setting
    • Introduction to Medication Awareness
    • Introduction to Professional Boundaries
    • Mental Health Awareness
    • Privacy in Practice (for Care)
    • The Care Act 2014
    • Understanding Duty of Care
    • Understanding Person-Centred Care

    Housing Courses

    • Buying a Housing Association Home
    • Dealing with Rent Arrears
    • Housing Association - Applying for a House
    • Housing Association - Residents on the Board
    • Housing Association - Tenancy Agreements
    • Housing Association: Swapping Your Home
    • Introduction to Anti-social Behaviour, Crime and Policing Act 2014
    • Introduction to Leasehold
    • Introduction to Managing Financial Risk for Housing Associations
    • Introduction to Social and Sheltered Housing
    • Safety for Lone Workers (Housing Association)
    • Tackling Antisocial Behaviour in Scotland
    • Tenancy Fraud
    • The Construction (Design and Management) Regulations 2015
    • Understanding Domestic Abuse
    • Understanding How Tenants Get Into Rent Arrears

    05/10/2020
    SkillBuilder Kickstart Training Programme Now Available!

    For customers applying to the government's Kickstart scheme, we have launched our Kickstart Training Programme to support your organisation’s application.

    Participants have the option to work towards their Kickstart Certificate, with subjects covered including time-management, teamwork, CV writing, interview preparation and much more, in line with the Government scheme conditions.

    Designed to help young workers develop their skills and experience, as well as offering careers’ support, the package has been carefully crafted to ensure it covers the training requirements laid out by the Kickstart scheme.

    For further details on what subjects the programme covers and how it works, click here.


    17/09/2020
    SkillBuilder An Introduction to Agile Working

    ‘Work is an activity we do, rather than a place we go to.’

    Agile working is designed to find the most appropriate, responsive and effective ways of working. It’s about working smarter and more flexibly. 

    With workplace challenges such as stress, work-life balance, soaring costs and our impact on the environment, agile working practices could offer the solution. 

    This tutorial will help you to:

    • define what agile working is and how it differs from flexible and SMART working
    • recall the aims and principles of agile working
    • recognise the four dimensions to agile working 
    • recognise the challenges of creating an agile workplace
    • understand how to make agile working work for you
    • recognise the benefits of agile working.

    09/09/2020
    SkillBuilder New Manager - Getting it Right from the Start

    In a new management role, you have a short window in which to ask the important questions.

    This tutorial will guide you through the key questions you need to ask to understand the scope of your new management position.  

    Remember, once that window is closed it will become embarrassing to ask even the "simple" questions.


    04/09/2020
    SkillBuilder Using Pressure to Maximise Productivity

    “Without stress, there would be no life.”
    Hans Selye

    We often think of pressure as something negative, however a certain level of pressure can actually improve performance - think about how productive you are on your last day in the office before going on holiday!

    Complete this tutorial to find out how to optimise your team's performance by applying just the right amount of pressure.


    01/09/2020
    SkillBuilder Understanding Duty of Care

    Everyone who works in social care has a legal obligation to provide a duty of care.

    This means taking all steps, which are reasonably practicable, to ensure the health, safety and wellbeing of those they care for.

    The course provides several scenario based exercises to explain and teach the learner the fundamentals of duty of care.
     


    26/08/2020
    SkillBuilder Care Act for Frontline Staff

    The Care Act course for front line staff is for anyone working in adult social care or on the front line dealing with adults who require care and support. This course covers the definition of wellbeing in the Care Act, the key themes in the Care Act 2014 and how individuals are signposted along the pathway of care and support by local authorities.

    On completing the course, candidates will know:

    1. The definition of wellbeing in the Care Act
    2. Key themes within the Act
    3. How the Act should work for the individual
    4. How carers' needs are addressed
    5. The meaning of adult safeguarding in the Act.

    Reviewed May 2021


    24/08/2020
    SkillBuilder Avoid Incompetence - Understand the Peter Principle

    Have you ever wondered how someone someone incompetent has been put into a position of power?

    The Peter Principle explains how this can happen.

    Find out why "in a hierarchy every employee tends to rise to his level of incompetence."


    20/08/2020
    SkillBuilder Does Happiness Equal Productivity?

    "Happiness is a state of activity."
    Aristotle

    Performance directly correlates to happiness.

    Warwick University conducted research that found that happy employees were 12% more productive.

    Click on the link to find out three things that you can do to boost happiness (and productivity) in the workplace.

     


    17/08/2020
    SkillBuilder How to Get the Most from Your Mentor

    "Mentoring is a brain to pick, an ear to listen, and a push in the right direction."
    John Crosby

    Mentoring is a structured and trusting relationship where the mentor offers guidance, support and encouragement to their mentee.  Mentoring in the workplace can help the mentee:

    • Gain an understanding of an organisation
    • Do their job more effectively
    • Progress their career
    • Achieve their potential

    This tutorial will be exploring the mentoring relationship and how to maximise its benefits. 


    14/08/2020
    SkillBuilder Are You the Entrepreneurial Type?

    Before you start a business you need to ask yourself if you are the right type of person.

    Research has shown that the main reason to become an entrepreneur is to avoid working for others!

    However being an entrepreneur is hard work - most will fail - find out if you have got what it takes by taking our quiz.

    Discover the traits that successful entrepreneurs have in common and setbacks some of the world's most famous and successful entrepreneurs have faced.


    11/08/2020
    SkillBuilder Doing the Right Thing - Planning and Prioritising

    "Planning is such an unnatural process. It is much more fun to do something. And the nice thing about not planning is that failure comes as a complete surprise rather than being preceded by a period of worry and depression."
    Sir John Harvey-Jones.

    Doing the right thing - planning and prioritising

    Are you serious about time management?  Are you willing to change how you behave in order to become more efficient, more productive and more successful in your personal and work life?  If you are, then this tutorial will give you the tools you need to effectively plan and prioritise your time.

    We will be exploring:

    • Your time management type
    • Where you currently spend your time
    • A range of planning and prioritising tools.

    05/08/2020
    SkillBuilder Dementia Awareness for Carers

    There are more than 800,000 people living with dementia in the UK. Many of these will require professional care in a variety of settings. 

    This tutorial raises awareness of some of the key issues surrounding dementia for anyone in the care sector. 

    It will outline: 

    • what the term dementia means
    • the four most common types of dementia 
    • dementia symptoms in six main groups  
    • ways to communicate effectively with someone with dementia
    • calming techniques to use for specific behaviours that challenge
    • how to meet a person's needs using person centred care
    • ways to improve the wellbeing of dementia sufferers

    Reviewed May 2021
     


    04/08/2020
    SkillBuilder Handling a Difficult Conversation in a Care Setting

    Are you not sure how to approach a difficult conversation with a colleague or feel unprepared?

    Do you think you need to have all the right answers and information? 

    All managers need to be able to handle conversations about difficult or sensitive subjects with their colleagues

    This tutorial outlines a four step process that will enable you to prepare for and stay in control of difficult conversations as well as listen effectively to and support your colleagues as they move forward. 

    Reviewed May 2021


    03/08/2020
    SkillBuilder Basics of a Family Budget

    Money management skills are essential survival skills, but not something that any of us possess inherently. The good news is that it can be learnt.  A basic family budget is a must for successful money management. 

    On completing this course candidates will know:

    • Important budgeting terminology,
    • Reasons why everyone should have a budget plan
    • How to prepare before creating a plan
    • How to read the results of a simple budget and
    • Where to go for help if further help is needed with financial management 

    30/07/2020
    SkillBuilder An Everyday Guide to Anger Management

    "Speak when you are angry - and you’ll make the best speech you’ll ever regret."

    We all get angry; it is a normal human emotion.

    Many situations can make us cross, even minor things!

    Out of control anger can make us say and do things we regret and can have long lasting consequences.

    This tutorial will outline:

    • What is anger
    • Why people get angry and the impact of unaddressed anger 
    • How to recognise your own personal anger level
    • How to resolve conflicts 
    • Techniques to help you remain calm. 
       

    29/07/2020
    SkillBuilder How to Ace an Online Interview

    An online interview has become an increasingly popular part of the recruitment process. 

    They are conducted remotely through a video conferencing or audio platform either live or pre-recorded. 

    This tutorial will outline how to: 

    • recognise the different types of virtual interview that you could encounter
    • set up and test your technology prior to an interview
    • curate your interview space to make the best impression on the interviewer
    • understand the importance of practising your video conferencing skills beforehand
    • present yourself positively during a video interview
    • begin and end a video interview successfully
    • follow up your interview effectively
       

    27/07/2020
    SkillBuilder Introduction to Professional Boundaries

    Understanding professional boundaries will help to ensure that you give the clients the best service possible.

    It is important to be friendly, but you do need to remember that they are not your friend.

    Click on the link to find out more about professional boundaries.

    Reviewed May 2021


    21/07/2020
    SkillBuilder Privacy in Practice

    This tutorial provides practical suggestions that staff and employers can implement to improve the privacy of the individuals they care for.

    The areas covered include:

    • Personal Identity
    • Confidentiality
    • Privacy, Dignity and Modesty
    • Private Locations

    Reviewed May 2021


    17/07/2020
    SkillBuilder An Introduction to NLP

    Do you want to:

    • Develop great relationships quickly?
    • Model excellence at work?
    • Gain the respect and trust of others?

    NLP techniques will help you develop your abilities to do these. Click on the link to find out more.


    14/07/2020
    SkillBuilder Hand-Arm Vibration at Work

    This course is RoSPA accredited.

    HAVS (hand-arm vibration syndrome) is a serious disabling condition with nearly 2 million people at risk from using hand held power tools at work.  

    On completing this tutorial delegates will:

    • Have a better understanding of the regulations protecting employees from vibration risk
    • Recognise the ill effects of excessive exposure to vibrating tools 
    • Recall health surveillance requirements. 

    A Learner Support and Specialist Needs policy is available to the learner and the manager. It is available here .

    You are required to work your way through each section of this course. At the end of the tutorial there will a short test comprising a series of questions to test your understanding of the content. To pass the test you must achieve at least 80%.

    This e-learning tutorial only provides awareness education. Face to face training would be needed in addition in order to complete the all-round skills and knowledge to be able to carry this forward practically in your organisation.

    Reviewed May 2021.


    13/07/2020
    SkillBuilder Confined Space Awareness

    This course is RoSPA accredited.

    This course will give delegates an understanding of risks involved with working in confined spaces. It is not a substitute for formal, regulatory training. Participants should not attempt to work in confined spaces following the completion of this course.

    At the end of the tutorial, candidates will be able to:

    • Define what constitutes a confined space and how it is significantly more hazardous as a working environment
    • Reference and use safe procedures that would permit working in such situations.

    A Learner Support and Specialist Needs policy is available to the learner and the manager. It is available here .

    You are required to work your way through each section of this course. At the end of the tutorial there will a short test comprising a series of questions to test your understanding of the content. To pass the test you must achieve at least 80%.

    This e-learning tutorial only provides awareness education. Face to face training would be needed in addition in order to complete the all-round skills and knowledge to be able to carry this forward practically in your organisation.

    Reviewed May 2021


    10/07/2020
    SkillBuilder An Overview of the Corporate Manslaughter and Corporate Homicide Act 2007

    This tutorial will benefit individuals who need an overview of the Corporate Manslaughter and Corporate Homicide Act 2007.

    This tutorial will outline

    • the scope of the offence of Corporate Manslaughter and Corporate Homicide under the Act
    • who the act does and doesn’t apply to
    • the costs and penalties of conviction under the act
    • managerial duty of care and what senior managers and directors should do to ensure effective Health & Safety management
    • how the courts will determine the seriousness of offences

    Reviewed May 2021


    07/07/2020
    SkillBuilder Legionella Management and Prevention

    Legionnaire’s disease or legionellosis is a rare but serious infection which can be fatal. 

    People are infected by breathing in tiny droplets of water contaminated with the Legionella bacteria.

    Common sources of infection are air conditioning systems, hot tubs, evaporative cooling systems, fountains or hot and cold water systems. 

    Therefore, prevention is key.

    This tutorial will outline:  

    • What Legionnaire’s disease is 
    • How and where Legionella bacteria grows 
    • How people contract Legionnaire’s disease, its symptoms and treatment
    • What organisations must do to comply with the law and regulations
    • Preventative control measures for Legionella
    • Testing and monitoring for Legionella
    • Managing and reporting an outbreak.

    A Learner Support and Specialist Needs policy is available to the learner and the manager. It is available here.

    You are required to work your way through each section of this course. At the end of the tutorial, there will a short test comprising a series of questions to test your understanding of the content. To pass the test you must achieve at least 80%.

    This e-learning tutorial only provides awareness education. Face to face training would be needed in addition in order to complete the all-round skills and knowledge to be able to carry this forward practically in your organisation.

    Reviewed May 2021
     


    05/07/2020
    SkillBuilder Abrasive Wheels Training

    This course introduces delegates to safety aspects on the use of abrasive wheels in the workplace.  On completing the course candidates should understand the hazards associated with incorrect use, the meaning of wheel markings, and regulations underpinning the safe use training.

    This course does not teach how to use abrasive wheels and is not a replacement for practical hands on safety training in the workplace.

    Reviewed May 2021


    02/07/2020
    SkillBuilder An Overview of the Construction (Design and Management) Regulations (CDM) 2015

    The Construction (Design & Management) Regulations 2015 are the main regulations for managing health, safety and welfare in the construction industry.

    The regulations apply to the whole construction process from concept to completion and cover the duties of everyone including clients, designers, contractors and workers.


    This tutorial will outline: 

    • The aims and objectives of the Regulations
    • The golden rules of what to do under CDM
    • The duties of Clients, Designers, Contractors and Workers
    • The essential documentation needed to comply with CDM

    Reviewed May 2021


    30/06/2020
    SkillBuilder Portable Appliance Testing

    This course is for managers and employees who have responsibility for overseeing the use of electrical equipment.

    By the end of the tutorial you will understand:

    • What Portable Appliance Testing is
    • Current regulations and recommendations
    • Potential risks
    • What makes a High or low-risk environment
    • The categories of electric equipment

    A Learner Support and Specialist Needs policy is available to the learner and the manager. It is available here .

    You are required to work your way through each section of this course. At the end of the tutorial there will a short test comprising a series of questions to test your understanding of the content. To pass the test you must achieve at least 80%.

    This e-learning tutorial only provides awareness education. Face to face training would be needed in addition in order to complete the all-round skills and knowledge to be able to carry this forward practically in your organisation.

    Reviewed May 2021


    26/06/2020
    SkillBuilder Introduction to First Aid

    First aid is the help you give someone who is injured or ill to keep them safe and to cause no further harm. It is a simple skill that preserves lives and prevents a condition worsening. 

    This course will teach the importance of first aid and what are the basic steps that a first aider needs to take when they are first on the scene of an accident.

    On completing the course candidates will know:

    • What is first aid
    • Terms used in first aid, for example CPR and recovery position
    • How to deal with emergencies such as shock or excessive bleeding
    • How to put someone in the recovery position.

    A Learner Support and Specialist Needs policy is available to the learner and the manager. It is available here.

    You are required to work your way through each section of this course. At the end of the tutorial, there will a short test comprising a series of questions to test your understanding of the content. To pass the test you must achieve at least 80%.

    This e-learning tutorial only provides awareness education. Face to face, practical training by accredited trainers would be needed in addition in order to complete the all-round skills and knowledge to be able to carry this forward practically in your organisation.

    Reviewed May 2021


    23/06/2020
    SkillBuilder Noise Awareness

    Noise is one of the most common occupational health hazards. Exposure to noise at work can cause irreversible hearing loss. 

    Noise-induced hearing loss is preventable if the risks are properly assessed and right control measures put in place. 

    Being aware of how excessive or prolonged exposure can damage hearing is essential for all employees working in noisy environments.

    This tutorial will outline: 

    • the effects of prolonged exposure to loud noise on hearing 
    • how to measure noise levels and what is acceptable
    • employer and employee responsibilities under noise regulations
    • how to assess noise risks 
    • how to reduce risks with suitable control measures and PPE, as a last resort 
    • how the human ear works and the impact of loud noise.

    Reviewed May 2021

     


    17/06/2020
    SkillBuilder Working at Height

    This course is RoSPA accredited.

    Work at height means work in any place where a person could fall a distance liable to cause personal injury.

    This course will explain the risks, the legislation and measures you can take to prevent or minimise the risks.

    The course covers:

    • Consequences - Facts and Statistics
    • Legislation
    • Employers' Responsibilities
    • Employees' Responsibilities
    • Measures to reduce risk when working at height

    A Learner Support and Specialist Needs policy is available to the learner and the manager. It is available here .

    You are required to work your way through each section of this course. At the end of the tutorial there will a short test comprising a series of questions to test your understanding of the content. To pass the test you must achieve at least 80%.

    This e-learning tutorial only provides awareness education. Face to face training would be needed in addition in order to complete the all-round skills and knowledge to be able to carry this forward practically in your organisation.

    Reviewed May 2021


    13/06/2020
    SkillBuilder Safety for Lone Workers

    Lone workers tend to work for long periods without close supervision. They can work in any sector. 

    Although lone workers aren’t statistically at higher risk of harm than others, they face unique risks as they go about their work without immediate support. 

    It’s important for all lone workers to understand these risks, know how to deal with them effectively and what to do in an emergency.

    This tutorial will outline:

    • Priority areas of concern for you as a lone worker
    • Employer and employee responsibilities 
    • Ways in which you and your employer can reduce the risks of lone working
    • Key ways to stay safe in different situations
    • Managing stress, mental health and wellbeing
    • Travelling safely as a lone worker
    • Useful acronyms to help you stay safe
       

    12/06/2020
    SkillBuilder Using Display Screen Equipment when Working from Home

    This course applies to all users of display screen equipment while working from home. 

    On completing the course you will know:

    • Important definitions including what is a DSE, a DSE user and workstation
    • Health risks associated with improper use of DSE
    • Risks posed by use of non-standard working stations when working from home
    • Adjustments that can be made to reduce back, leg or eye problems when working with DSE from home.

    A Learner Support and Specialist Needs policy is available to the learner and the manager. It is available here. 

    You are required to work your way through each section of this course. At the end of the tutorial, there will a short test comprising a series of questions to test your understanding of the content. To pass the test you must achieve at least 80%.

    This e-learning tutorial only provides awareness education. Face to face training would be needed in addition in order to complete the all-round skills and knowledge to be able to carry this forward practically in your organisation.

    Reviewed May 2021
     


    07/06/2020
    SkillBuilder Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR)

    This course is RoSPA accredited.

    This tutorial will help you to understand the reporting requirements under the RIDDOR regulations 2013.

    Once you have completed this tutorial you will know:

    • The meaning of the term RIDDOR
    • The specific injuries and diseases that need to be reported
    • The employer's responsibility to report under the RIDDOR regulations
    • How and when to report for RIDDOR.

    A Learner Support and Specialist Needs policy is available to the learner and the manager. It is available here.

    You are required to work your way through each section of this course. At the end of the tutorial, there will a short test comprising a series of questions to test your understanding of the content. To pass the test you must achieve at least 80%.

    This e-learning tutorial only provides awareness education. Face to face training would be needed in addition in order to complete the all-round skills and knowledge to be able to carry this forward practically in your organisation.

    Reviewed May 2021


    04/06/2020
    SkillBuilder Using Personal Protective Equipment (PPE)

    The use of Personal Protective Equipment (PPE) is essential if other control measures are unable to reduce risk to an acceptable level. 

    This tutorial is essential for anyone who requires to use PPE regularly. It will outline: 

    • The importance of the correct selection, use and maintenance of PPE to prevent injury
    • Employer and employee responsibilities under PPE regulations
    • Key PPE signs and the corresponding equipment  
    • Suitable PPE for particular parts of the body and work situations.

    A Learner Support and Specialist Needs policy is available to the learner and the manager. It is available here. 

    You are required to work your way through each section of this course. At the end of the tutorial, there will a short test comprising a series of questions to test your understanding of the content. To pass the test you must achieve at least 80%.

    This e-learning tutorial only provides awareness education. Face to face training would be needed in addition in order to complete the all-round skills and knowledge to be able to carry this forward practically in your organisation.

    Reviewed May 2021


    01/06/2020
    SkillBuilder First Aid Scenarios & Refresher

    This tutorial will benefit individuals who want basic first aid training. The tutorial includes scenarios and refreshers.

    Once you have completed this tutorial you will understand:

    • How to help someone having a severe allergic reaction.
    • How to help someone who is having an asthma attack.
    • How to help someone who is choking.
    • How to help someone with a head injury.
    • How to help someone who is having a heart attack.
    • How to help someone who has broken a bone.
    • How to help someone who is having an epileptic seizure.
    • How to help someone who has had a serious burn.

    Reviewed May 2021
     


    29/05/2020
    SkillBuilder Food Safety & Hygiene Level 2

    This course is RoSPA accredited.

    This course is aimed at food handlers, caterers and anyone in the food industry with experience on handling food. It builds on the knowledge acquired in Food safey and hygliene level 1 course and covers foodborne illness, safe storage of food and the four Cs of food safety.

    After completing the course you will; 

    • understand the impact of foodborne illness
    • be able to identify food hazards and take steps to reduce this risk
    • be able to recall and implement the four Cs of food safety
    • know the importance of using HACCP to comply with food safety laws.

    A Learner Support and Specialist Needs policy is available to the learner and the manager. It is available here .

    You are required to work your way through each section of this course. At the end of the tutorial there will a short test comprising a series of questions to test your understanding of the content. To pass the test you must achieve at least 80%.

    This e-learning tutorial only provides awareness education. Face to face training would be needed in addition in order to complete the all-round skills and knowledge to be able to carry this forward practically in your organisation.

    This course is not a formal RQF food safety & hygiene qualification, the levels indicate the type of course so that businesses can choose whom it is suitable for.

    Reviewed May 2021


    27/05/2020
    SkillBuilder Your Safe Return to Work - Post Covid-19

    The Covid-19 pandemic has seen an unprecedented lockdown of families, education establishments, businesses and leisure facilities in the UK since mid-March.

    As restrictions are eased in a phased re-opening of businesses and schools, the government has outlined its guidance for the recovery plan.

    This tutorial outlines:  

    • The government’s new strategy for easing social distancing restrictions and alert levels
    • The need for proper risk assessment, involvement of staff in planning and adherence to government guidance
    • Common business and personal measures to be taken in the workplace and when travelling to and from work to minimise exposure and transmission of Covid-19
    • Personal and workplace hygiene precautions
    • Managing personal interactions
    • The need to recognise emotional/psychological impact of returning to the work 
    • Wellbeing support measures for the workplace. 
       

    23/05/2020
    SkillBuilder Fire Marshal Training

    This course is RoSPA accredited.

    This tutorial will benefit individuals who are becoming a Fire Marshal. It is not a substitute for formal, regulatory training. 

    Once you have completed this tutorial you will understand:

    • The key responsibilities of a fire marshal.
    • How fires start.
    • How fires spread.
    • How to prevent fires.
    • What to do if a fire occurs.

    A Learner Support and Specialist Needs policy is available to the learner and the manager. It is available here.

    You are required to work your way through each section of this course. At the end of the tutorial, there will a short test comprising a series of questions to test your understanding of the content. To pass the test you must achieve at least 80%.

    This e-learning tutorial only provides awareness education. Face to face training would be needed in addition in order to complete the all-round skills and knowledge to be able to carry this forward practically in your organisation.

    Reviewed May 2021
     


    21/05/2020
    SkillBuilder Create a Great CV

    Having a great CV is the starting point to getting a new job. 

    A CV is a personal marketing tool which should showcase you to a prospective employer. It should get you noticed and secure you an interview!

    Creating a super CV can be daunting. This tutorial will outline: 

    • What constitutes a good CV and its key purpose
    • The three different types of CV and the reasons why each are used
    • Appropriate CV formats and what information to include
    • How to identify what makes you stand out from the crowd and find your Unique Selling Point (USP)
    • How to identify your key skills and strengths and find examples of when you have shown these
    • How to create and layout a great CV
       

    09/05/2020
    SkillBuilder Food Safety & Hygiene Level 1

    This course is RoSPA accredited.

    This course is aimed at food handlers, caterers and anyone in the food industry with experience on handling food. It builds on the knowledge acquired in Food safey and hygliene level 1 course and covers foodborne illness, safe storage of food and the four Cs of food safety.

    After completing the course you will; 

    • understand the impact of foodborne illness
    • be able to identify food hazards and take steps to reduce this risk
    • be able to recall and implement the four Cs of food safety
    • know the importance of using HACCP to comply with food safety laws.

    A Learner Support and Specialist Needs policy is available to the learner and the manager. It is available here .

    You are required to work your way through each section of this course. At the end of the tutorial there will a short test comprising a series of questions to test your understanding of the content. To pass the test you must achieve at least 80%.

    This e-learning tutorial only provides awareness education. Face to face training would be needed in addition in order to complete the all-round skills and knowledge to be able to carry this forward practically in your organisation.

    This course is not a formal RQF food safety & hygiene qualification, the levels indicate the type of course so that businesses can choose whom it is suitable for.

    Reviewed May 2021


    01/05/2020
    SkillBuilder Manual Handling of People

    Manual handling of people involves moving people who are unable to move or fully move themselves. It’s a regular task for healthcare workers in homes, hospitals or care settings

    If not done safely, and with proper training, manual handling can result in injury to staff and potential injury and loss of dignity for the patient or resident. 

    This tutorial will discuss the risks involved with moving people, making risk assessments using the TILE+O model and provide practical advice and guidance on moving people safely.

    Reviewed May 2021


    25/04/2020
    SkillBuilder Introduction to Medication Awareness

    This course introduces basic concepts of how medicines should be handled and administered, the laws governing medicine handling in health and social care, principles behind safe medicine handling and protecting an individual's rights when medicine is being administered in a social care setting.

    This is an online course meant to raise awareness, and not meant to replace face to face workplace training.

    Reviewed May 2021


    20/04/2020
    SkillBuilder Coping with Isolation

    Anyone can feel isolated or lonely, at any time of their lives. It can be for a short period of time or last long term. 

    Isolation and loneliness can damage our physical and mental health, impact our wellbeing and shorten our life expectancy. 

    So how do we learn to cope with or combat isolation and loneliness, especially in times of crisis?

    This tutorial draws together some great guidance and tips from experts in dealing with isolation and loneliness. It also gives you an opportunity to reflect on your personal needs and create an action plan to help you combat isolation. 
     


    08/04/2020
    SkillBuilder Wellbeing - The Science of Happiness

    A healthy mind is just as important as a health body. We need to take care of our overall wellbeing. 

    Improving our wellbeing has major benefits for our physical and psychological health. It also helps us to cope in tough times. 

    In this tutorial, you will learn:

    • What wellbeing means
    • To measure your levels of happiness and wellbeing
    • To reframe negative thoughts and emotions
    • The five key areas of wellbeing and ways to improve each area
    • How to build resilience
    • About the terms prospection, savouring, gratitude and mindfulness and how each impacts a person’s wellbeing
    • Ways to improve wellbeing even in difficult times 
    • The physical and mental health benefits of improving wellbeing
       

    23/03/2020
    SkillBuilder Conducting a Risk Assessment

    This tutorial will benefit anyone working in an organization.  After completing the tutorial candidates will know;

    • The consequences of not having a risk assessment
    • What is meant by risk assessment and the employer responsibility 
    • The law relating to risk assessment and difference between hazard and risk
    • The steps of a standard risk assessment
    • Identifying hazards and who can be harmed
    • The correct way to evaluate risk and examples of minimising risk 
    • When to document or to review risk assessments
    • An employee’s responsibility for health and safety in the workplace.
       

    Reviewed May 2021


    20/03/2020
    SkillBuilder Working Safely with Steps and Ladders

    This tutorial will benefit individuals who require to use steps and ladders at work. This course will cover the criteria to be satisfied for safe use of steps and ladders, the legislation that controls working at height and the steps to be taken for safe working on steps and ladders.
    This e-learning tutorial only provides awareness education. Face to face training would be needed in addition in order to complete practical skills and knowledge.
     


    10/03/2020
    SkillBuilder Introduction to COSHH

    This course is RoSPA accredited.

    This tutorial will benefit individuals who may be working with potentially harmful substances and require COSHH training. 

    The course will cover: 

    • Definition of a substance hazardous to health and the harmful effects on the body
    • The laws that control hazardous substances 
    • What a safety data sheet is and what information you can find in it
    • The steps to performing a risk assessment for COSHH
    • How employees can take responsibility for their health

    A Learner Support and Specialist Needs policy is available to the learner and the manager. It is available here.

    You are required to work your way through each section of this course. At the end of the tutorial, there will a short test comprising a series of questions to test your understanding of the content. To pass the test you must achieve at least 80%.

    This e-learning tutorial only provides awareness education. Face to face training would be needed in addition in order to complete the all-round skills and knowledge to be able to carry this forward practically in your organisation.

    Reviewed May 2021

     


    29/02/2020
    SkillBuilder Managing Information Securely

    With the introduction of new data protection regulations in 2018, organisations must ensure that personal, sensitive and confidential information is protected and handled securely or face potentially costly and far-reaching consequences. 

    This tutorial will be of benefit to anyone who has to securely process, store, transfer or dispose of information in the workplace. 

    Once you have completed this tutorial you will have a better understanding of:

    • the security measures to use in each of the stage of the information journey (storage, transfer and disposal) to protect confidential information 
    • the benefits of correctly handling information 
    • the consequences of failing to secure information 
    • the three categories of personal data and other confidential information that require secure handling 
    • how the Information Security Triad informs security policy and procedure 
       

    20/02/2020
    SkillBuilder Decoding Body Language

    When we talk to each other face to face, a lot of the information we exchange is not through the words we say but through our body language. 

    Body language is the set of nonverbal gestures, movements, postures and facial expressions we use to help communicate our feelings, thoughts and intentions to others.

    This can be vital in our everyday interactions at work or socially. If we can decode other people’s body language effectively, it may help us build rapport and trust with a new client, seal a lucrative deal or make useful connections at a networking event. 

    This tutorial outlines:

    • How important body language is in our everyday interactions
    • How body language is best interpreted in 'clusters'
    • How to decode or interpret body language using the 5Cs of Nonverbal Communication.  
       

    11/02/2020
    SkillBuilder Data Protection Including Freedom of Information

    This introductory tutorial is designed to give you an overview of data regulations in the UK and EU and help you identify how they will impact your organisation and your own role within it. It will outline how to deal with access requests and data breaches.

    By the end of the course you will;

    • understand the key principles of the GDPR and how these are implemented under UK law
    • know what they and their organisation must do to be compliant with new legislation
    • be able to identify personal data and their organisation’s obligations in respect of it
    • know what a SAR is and how to deal with individual data requests under new legislation
    • know what to do in the event of a data incident or breach
    • understand what freedom of information legislation covers and the application process
       

    04/02/2020
    SkillBuilder Asbestos Awareness

    This course is RoSPA accredited.

    This course is designed to raise awareness of the dangers of working with asbestos. It is not a substitute for formal, regulatory training. Participants should not attempt to work with asbestos following the completion of this course.

    At the end of this tutorial participants will be able to:

    • Define what asbestos is, why and where it was used and the risks to health 
    • Recognise why awareness training is required 
    • Recognise how exposure to asbestos can cause serious disease
    • Understand where asbestos can be found in domestic and industrial environments and related licensing requirements 
    • Recall how you can protect yourself and minimise the risks to you and others 

    A Learner Support and Specialist Needs policy is available to the learner and the manager. It is available here .

    You are required to work your way through each section of this course. At the end of the tutorial, there will a short test comprising a series of questions to test your understanding of the content. To pass the test you must achieve at least 80%.

    This e-learning tutorial only provides awareness education. Face to face training would be needed in addition in order to complete the all-round skills and knowledge to be able to carry this forward practically in your organisation.

    Reviewed May 2021


    30/01/2020
    SkillBuilder Avoiding Slips and Trips at Work

    This course is RoSPA accredited.

    This tutorial will help anyone who needs training in how to avoid slips and trips in the work place. It is not a substitute for formal, regulatory training. 

    At the end of this tutorial participants will be able to:

    • Understand that there are consequences to slips and trips for both the employer and employee
    • Recall the steps of a risk assessment that should be performed by employers.
    • List at least four responsibilities that employees have in preventing slips and trips at work.
    • Recall health and safety legislation relating to slips and trips.

    A Learner Support and Specialist Needs policy is available to the learner and the manager. It is available here .

    You are required to work your way through each section of this course. At the end of the tutorial, there will a short test comprising a series of questions to test your understanding of the content. To pass the test you must achieve at least 80%.

    This e-learning tutorial only provides awareness education. Face to face training would be needed in addition in order to complete the all-round skills and knowledge to be able to carry this forward practically in your organisation.

    Reviewed May 2021
     


    11/01/2020
    SkillBuilder Introduction to Project Management

    Managing a project differs from other management activities. Organisations may have specialist project managers to manage their projects. This course introduces delegates to basic project management terminology, the key stages of a project life cycle and the risks or issues that can derail a project. It enables delegates involved in projects to understand how project management works.


    19/12/2019
    SkillBuilder Understanding the Safeguarding of Adults at Risk

    This course is designed for individuals who are employed or work in a voluntary capacity with vulnerable adults with support or care needs. 

    • Once you have completed the course you will understand:
    • What your responsibilities are towards adults at risk
    • What you should do if you suspect there is a problem
    • Who is at risk and more likely to perpetrate abuse
    • Signs and types of abuse
    • The importance of chronologies and recording and reporting abuse
    • Safeguarding and the Care Act 2014
       

    29/11/2019
    SkillBuilder Disability Awareness

    This tutorial discusses the key elements of disability awareness.

    The course is suitable for all employees.

    The areas covered include:
    •    What is Disability Awareness?
    •    Why is Disability Awareness Important?
    •    What is a Disability?
    •    Types of Disability Discrimination
    •    Statistics and Facts About Disability
    •    What Staff Should Do
    •    Disability Legislation
     


    26/11/2019
    SkillBuilder Business Cards Matter!

    Are your business cards effectively promoting you and your business?

    Do you get the most out of business cards you receive and build meaningful business relationships?

    This tutorial will outline:
    •    Why business cards are important
    •    Ideas for giving your business cards impact
    •    The pros and cons of traditional and digital business cards
    •    The essential details to include on your card
    •    How you can turn the exchange of business cards into productive business relationships.


    15/11/2019
    SkillBuilder Anti-Bribery & Corruption

    This tutorial is designed for any individual who needs information and training on anti-bribery and corruption legislation and an understanding of the procedures to take to protect themselves and others within their organisation.

    This course covers various aspects, including:

    • What is Bribery and Corruption?
    • An outline of the Bribery Act 2010
    • The Six Principles for Prevention 
    • How can employers and employees combat bribery?
    • Gifts and Hospitality under the Bribery Act 
    • Employer and employee responsibilities 
    • What happens if there is a breach?
    • Whistleblowing protections
    • Activities that could be an offence and their consequences
    • Potential bribery and corruption scenarios

    Reviewed May 2021


    11/11/2019
    SkillBuilder Driving Safely for Work

    This course is meant for all employees who drive a vehicle as part of their work.  On completing the course, the candidate will understand the risks that are inherent to driving whether for work or for personal reasons.  They can identify employer and employee responsibilities to reduce the risk and enable safe driving for work. 

    Reviewed May 2021


    26/10/2019
    SkillBuilder Fire Safety

    This course is RoSPA accredited.

    This tutorial will benefit all individuals who need fire safety training.

    Once you have completed this tutorial you will understand:

    • The different types of fire alarms.
    • The different types of fire extinguishers.
    • The fire action plan.
    • What you should do in the event of a fire.

    A Learner Support and Specialist Needs policy is available to the learner and the manager. It is available here .

    You are required to work your way through each section of this course. At the end of the tutorial there will a short test comprising a series of questions to test your understanding of the content. To pass the test you must achieve at least 80%.

    This e-learning tutorial only provides awareness education. Face to face training would be needed in addition in order to complete the all-round skills and knowledge to be able to carry this forward practically in your organisation.

    Reviewed May 2021


    19/10/2019
    SkillBuilder The Power of Networking

    Being able to network successfully can really boost your business. 

    This tutorial will:

    • Outline why networking is important
    • Dispel myths surrounding networking activities
    • Detail the three stages of the networking process
    • Give some useful tips for your networking
    • Outline how business cards can help you make an impact.
       

    11/10/2019
    SkillBuilder Working Safely - An Introduction to Health & Safety for Employees

    This course is RoSPA accredited.

    This tutorial will benefit employees who need a basic understanding of workplace health and safety.

    Once you have completed this tutorial you will understand:

    • The consequences of unsafe behaviour and neglecting to act.
    • The accident triangle.
    • How to ‘Think Safe’.
    • Health and safety policies and procedures.
    • Your responsibilities with regards to health and safety.
    • How to recognise hazards and control risks.

    The key message of this course is: Recognise a health and safety risk and do something about it!

    A Learner Support and Specialist Needs policy is available to the learner and the manager. It is available here .

    You are required to work your way through each section of this course. At the end of the tutorial there will a short test comprising a series of questions to test your understanding of the content. To pass the test you must achieve at least 80%.

    This e-learning tutorial only provides awareness education. Face to face training would be needed in addition in order to complete the all-round skills and knowledge to be able to carry this forward practically in your organisation.


    06/10/2019
    SkillBuilder Drug & Alcohol Awareness

    Drugs and alcohol are a problem in the workplace.  This tutorial is designed to introduce employees to the basics of what is meant by drug and alcohol misuse, why it is an issue in the workplace and laws and policies that govern misuse.


    27/09/2019
    SkillBuilder Advanced Brainstorming

    Brainstorming is the most commonly used tool for generating new ideas and solving problems.

    There are as many different brainstorming techniques as there are problems! However, often we get stuck in a rut and brainstorming becomes boring and unproductive!

    This tutorial explains the key ground rules for successful brainstorming.

    It outlines a variety of great brainstorming techniques and shows you how to use them.

    Depending on your situation you may want to try one or all of them!


    19/09/2019
    SkillBuilder Prevent

    There are many reasons why someone may turn to extremism. Individuals developing extremism, just like any other safeguarding issue, come from all walks of life. 

    The PREVENT strategy, part of the government’s four-part CONTEST anti-terrorism strategy, aims to stop people becoming terrorists or supporting terrorism.

    This tutorial outlines:

    • What the terms radicalisation and extremism mean
    • What the government is doing to stop people becoming terrorists or supporting terrorism through PREVENT, CONTEST and Channel
    • Extremism vulnerability factors and indicators and how to identify people at risk
    • What to do if you know or suspect an individual is at risk and how to respond 
    • How you can proactively challenge extremist views.
       

    12/09/2019
    SkillBuilder Feeling Stressed? Try Mindfulness?

    Modern life is busy, with people rushing through the day getting things done.  This contributes to stress, anxiety and depression. This tutorial introduces the concept of mindfulness to help you to focus and get back in control


    29/08/2019
    SkillBuilder Managing Your Emails Effectively

    More than 290 billion emails are sent every day and it feels, to some, as if they have received almost as many into their inboxes when they get to work in the morning. 

    How do you deal with an overloaded inbox?

    This tutorial outlines:

    • Some key facts and figures about emails
    • The principles of managing emails
    • The Five Folders model for organising emails
    • The 5Ds approach to processing and replying to emails
    • Some top tips for getting on top of your emails 

     


    22/07/2019
    SkillBuilder Introduction to Problem Solving

    “Best way to escape from problems is to solve them”
                                                                                                      Robert Newton Anthony


    This tutorial will introduce you to the key questions you need to ask before solving a problem and the IDEAL methodology of problem solving whether in the workplace or in your personal life.
     


    03/07/2019
    SkillBuilder Encouraging Creativity at Work

    This course aims to;

    • demonstrate how creative thinking/creativity can be used to engage, innovate and analyse 
    • provide everyone with different tools and techniques to help them think and work creatively
    • outline ways to foster a creative working environment.
       

    27/06/2019
    SkillBuilder Care Library Legislation Updates

    We have completed the latest legislation updates for our Care Library. Please find details of updated courses below:

  • Communication in The NHS Certificate
  • Update based on NHS England - better communication for patient safety

  • Essential Health and Safety for Care Workers
  • Allergy information (ebrief - Basic Food Safety and Hygiene)

  • Awareness of Mental Health, Dementia and Learning Disabilities (Scotland)
  • Update based on mental health awareness courses in regulatory library

  • Communicating with People with Dementia
  • Updated 'This Is Me' form from Alzheimers society

  • Infection Control
  • Removed from Care library - new course available in Generic Regulatory Library

  • Understanding Duty of Care
  • Workbook: update to conflicts with employer instructions


    25/06/2019
    SkillBuilder Achieving a Healthy Work/Life Balance

    Work life balance is not about dividing up hours in your day between work and personal life, but the feeling of happiness and fulfilment you get when it is well balanced.  This course will help examine the balance and enable you to the best fit between your work and life.


    12/06/2019
    SkillBuilder Housing Associations Library: Regulatory Course Updates

    We have just completed our bi-annual review of legislation included in courses in the SkillGate Housing Associations regulatory library.

    The following amends have been made:

  • Arm's Length Management Organisations (ALMOs)
  • Current number of ALMOs and houses managed updated in the introduction. Social Housing green paper information and possible scrutiny by regulators of ALMOs updated in WorkBook.

  • Counter Fraud (for Housing)
  • Updated - plugin statistics in Session 4.

  • Dealing with Rent Arrears
  • Updated link to rent arrears protocol.

  • Dealing with Rent Arrears in Scotland
  • Updated links for money advisory service in WorkBook.

  • Governance: The Role of the Board Member
  • Updated links to latest statistics in WorkBook on the National Housing Federation.

  • Housing Association - Applying for a House
  • Updated information on types of tenancy.

  • Housing Association: Swapping Your Home
  • Updated information on rent arrears requiring to be cleared before mutual exchange.

  • Introducing Tenancy Management
  • Updated GDPR 2018 information. Added information that tenancy 2019 legislation does not apply to housing association tenants.

  • Introduction to Anti-social Behaviour, Crime and Policing Act 2014
  • Updated statistics on ASBO - way of recording ASBO has now changed.

  • Introduction to Leasehold
  • Added new link to leasehold advisory service.

  • Introduction to Social and Sheltered Housing
  • Updated Session 2 for Homes England and RSH.

  • New Governance and Financial Viability Changes (Standard)
  • Updated Session 3 with new outcomes.

  • Tackling Antisocial Behaviour in Scotland
  • Updated name of ASBO Children's Hearing Panel.

  • Understanding How Tenants Get Into Rent Arrears
  • Added new links to MAS, shelter and citizens advice.


    10/06/2019
    SkillBuilder Get Rid of Stress - Tutorial

    Stress is a flight or fight response, which when prolonged can be harmful to the mind and body. This course will teach you the 4 'A's of stress management that can help you manage and minimise stressful factors in your personal or work life.


    10/06/2019
    SkillBuilder Build Your Self-Confidence - Tutorial

    Confidence is about feeling good about yourself and in your ability to tackle challenges.  An easy way to gain confidence is to know your own strengths. This tutorial will teach you to identify and play to your strengths.  You will also learn to use reframing of negative thoughts that can erode your self-confidence.


    04/06/2019
    SkillBuilder Emotional Intelligence - Tutorial

    We all agree that there is more to success than a high IQ ( intelligence quotient).  This additional characteristic that determines success has been found to be emotional intelligence (EI or EQ).  This tutorial will introduce you to the concept of emotional intelligence and why it makes good sense to develop this type of intelligence.


    24/05/2019
    SkillBuilder Learning at Work Week Competition Winners

    We were delighted with the level of entries we had into our Learning at Work Week competition last week. Thank you to everyone who got involved - we hope you enjoyed searching for our 'clues'!

    The hidden phrase was of course 'Shaping the Future' - the theme associated with this year's Learning at Work Week campaign.

    Due to the number of entries that we had, we have decided that, in addition to the £100 voucher star prize, we are giving away 4 additional £20 voucher prizes for runners up. The winners are as follows:

  • Star prize: Eyman Niroomand, Cardiff & Vale College
  • Runner Up: Kellie Mogan, Plus Dane
  • Runner Up: Michael McConnell, NHS Lanarkshire
  • Runner Up: Annabel Ellis, Grand Union Housing
  • Runner Up: Claire Rigby, National Portrait Gallery
  • Congratulations to all our winners!


    20/05/2019
    SkillBuilder Regulatory Course Library Updates
    In line with government and HSE commencement dates, we have just completed our bi-annual review of legislation included in courses in the SkillGate generic regulatory library.

    All courses have been reviewed and the courses below have been updated:

    Environment Sustainability

  • Updated: Workbook session 3 - current trends on environmental pollution and global warming
  • Abrasive Wheels Training

  • Updated: Statistics
  • Confined Space Awareness

  • Updated: New links added
  • Corporate Manslaughter and Corporate Homicide Act 2007

  • Updated: New link to document on sentencing guidelines
  • Dust in the workplace - general principles or protection

  • Updated: Session 5 workbook page 2 - WEL limits updated document from HSE added as a link
  • Getting to Grips with COSHH

  • Updated: Session 2 workbook pages 4 & 5 with new information on safety data sheets and safety signs
  • Portable Appliance Testing

  • Updated: New links added
  • Recording and Reporting Accidents and Incidents at Work (RIDDOR)

  • Updated: Link to oil and gas reporting session 3 & workbook page 1
  • Safe Driving

  • Updated: Statistics
  • Storage, Safe Handling & Transportation of LPG & Other Dangerous Goods

  • Updated: Latest copy of ADR in workbook as a pdf
  • The Construction (Design and Management) Regulations (CDM) 2015

  • Updated: Minor text amendment
  • Advanced Data Protection (Including EU-GDPR) 2018 in library

  • Updated: Replaced with updated url
  • Introduction to Anti-social Behaviour, Crime and Policing Act 2014

  • Updated: Statistics on ASB - recording ASB has now changed.
  • Introduction to Personal Safety While Working

  • Updated: Statistics in session 4 of workbook (statistics obtained from HSE website)
  • Managing Equality and Diversity for Senior Managers

  • Updated: Current maximum for unfair dismissal in session
  • New and Expectant Mothers

  • Updated: Links on session 9

  • 17/05/2019
    SkillBuilder Mental Health Awareness Week

    Mental health is an important part of overall health and wellbeing and can be affected by different factors.
    This course will explain what mental health is, factors that can affect mental health, and reasonable adjustments and steps that can be taken to support mental health.

    There is also a list of support options available at the end of the course.

    The course covers:

    • What is Mental Health?
    • Factors Influencing Mental Health
    • Stress, Anxiety, Depression and Phobias
    • Stigma
    • Reasonable Adjustments
    • Five Steps to Good Mental Health
    • Sources of Support
       

    16/05/2019
    SkillBuilder The importance of equality, diversity and inclusion - Regulatory programme

    This tutorial will help you understand why equality, diversity and inclusion are so important in the workplace. It will cover:

    • the meaning and importance of equality, diversity and inclusion
    • how organisations should value equality, diversity and talent
    • how to develop a diverse workforce 
    • challenging negative behaviours such as discrimination and harassment
    • the six types of discrimination and how to prevent it
    • the nine protected characteristics
    • how organisations can promote equality, diversity and inclusion 
       

    01/05/2019
    SkillBuilder Persuasion & Influence - SkillBuilder blended programme

    This course aims to;

    • outline the essential knowledge and skills needed to develop the ability to influence others
    • provide strategies to help improve their performance
    • highlight key ways that individuals can improve their influencing.

    12/04/2019
    SkillBuilder Becoming the Leader you want to be - SkillBuilder blended programme
    The latest SkillBuilder blended programme available focuses on leadership. It includes the following new tutorials, which are also available as standalone courses:
  • What is Leadership?
  • What type of Leader are you?
  • Are you using the right leadership style?
  • Do you want to transform your leadership capability?
  • Successful leadership in difficult times
  • Winning Hearts and Minds - Motivational Leadership

  • 01/04/2019
    SkillBuilder Anti-Money Laundering 2019 - Regulatory programme

    Money Laundering is a big, global problem with billions of pounds a year being laundered through UK institutions. 

    This course provides a detailed introduction to money laundering activities and anti-money laundering legislation and procedures for anyone involved in financial transactions.  

    Once you have completed the tutorial you will be able to explain:
    •    What money laundering is
    •    The implications of money laundering
    •    The penalties and cost to companies
    •    What employees should do to protect themselves
    •    When to report suspicions of money laundering and who to report to
    •    Key aspects of anti-money laundering legislation. 
     


    13/03/2019
    SkillBuilder Managing Time & Priorities - SkillBuilder blended programme

    Let’s get started with Time Management

    Not as organised as you’d like to be? Not achieving everything you want to do?

    Work smarter.

    Learn how to get more done, avoid the obstacles and distractions that get in the way of good time management, and regain control of your days.

    These four modules contain practical strategies plus a great range of effective techniques to help you achieve more, quicker;

    • Make the Most of Your Time – understand what you are currently spending your time doing and make a plan to boost your productivity
    • Stop Procrastinating... Now! – develop techniques for kicking the habit of ‘putting things off’
    • Use Your Time Wisely - The Urgent/Important Matrix - learn how to use four categories to divide tasks and achieve more
    • Achieve More With Less - The 80/20 Rule – discover the ‘Pareto Principle’ and the importance of focusing your efforts in areas that produce a disproportionate amount of output.

    01/03/2019
    SkillBuilder Infection Prevention and Control - Regulatory programme
    Infection prevention and control is a top priority for anyone working in health or social care. By understanding and applying your knowledge of infections you can protect yourself, your colleagues, patients, clients or the general public from the risk of healthcare associated infections.

    25/02/2019
    SkillBuilder Coaching for Performance - SkillBuilder blended programme

    This course aims to;

    • Outline key learning styles and how to match these to activities
    • Provide participants with information on coaching techniques to improve feedback meetings
    • Highlight the different ways people learn through the Learning Cycle

    10/01/2019
    SkillBuilder New Style Tutorials
    You may have noticed that various tutorials in your Infinity Libraries are looking a little different. This is because our production team has been redesigning and updating some of our courses to make them more dynamic and interactive.

    The new-look courses have been designed to incorporate different learning methods. They include the use of animation, video, voice-over and gamification to improve understanding, recall and knowledge retention.

    New format tutorials currently available include:

  • What is Negotiation?
  • Preparing for Negotiation
  • The Negotiating Toolkit
  • How to be an Influencing Star
  • What is your Conflict Management Style?
  • Effective Teamwork - Understanding Team Roles
  • How to Build a High Performing Team
  • Why are you so Angry? The 8 Causes of Conflict
  • The Positive Side of Conflict
  • Motivate for a Happy Workforce
  • Conduct an Effective Team Briefing
  • Great Team Building Exercises
  • Working With Difficult Colleagues
  • Barriers to Communication
  • Become a Better Communicator
  • Using the LAER Method
  • Ask Better Questions
  • The Importance of Empathy
  • The Rule of Three - The Secret of Successful Communication

  • 20/11/2018
    SkillBuilder Regulatory Courses Review - November 2018
    In line with government and HSE commencement dates, we have just completed our bi-annual review of legislation included in courses in the SkillGate generic regulatory library.

    All courses have been reviewed and the courses below have been updated:

  • Absence Management - Best Practice and the Fit Note
  • 1) Removed reference to 2010 and 2014 as 'new' changes and updated workbook page 3 text from ACAS.org.uk
  • Absence Management - The Return to Work Interview
  • 1) Workbook (Managing Absence) - page 1 updated with new statistics 2018
  • Anti-Money Laundering (including Money Laundering regulations 2017)
  • 1) Added information on the sanctions and money laundering act of 2018 2) Session 2 text change in third image 3) Session 3 text change and workbook changes 4) Session 4 text change 5) Final test change to answer for question on freezing assets. One question removed in final test.
  • Conduct Rules
  • 1) Workbook updated in Session 2 to reflect changes taking place in 2019
  • Conducting a Risk Assessment
  • 1) Session 3 - page 4 of workbook updated with requirements for written risk assessment
  • Corporate Manslaughter and Corporate Homicide Act 2007
  • 1) Session 1 updated with fatality stats 2017/18 2) Minor text changes to Session 2
  • Counter Fraud
  • 1) Action fraud online form updated in Session 6 2) Updated fraud statistics in Session 4
  • Disability Awareness
  • 1) Statistics and facts about disability updated in workbook in Session 6 2) Updated ACAS document in Session 8
  • First Aid Scenarios & Refresher
  • 1) Updated recommendations in calling 999 for asthma and choking
  • Fraud Awareness
  • 1) Session 3 and Session 9 updated with stats and links
  • Health and Safety Certificate for Managers
  • 1) RIDDOR tutorial - reporting requirement change for the oil and gas sector 2) Changes to workbook in Session 3 (workbook page 1 updated)
  • Introduction to Personal Safety While Working
  • 1) Session 2 stats updated 2) Session 4 workbook updated 3) Session 15 updated with case study news
  • Introduction to Whistleblowing
  • 1) Session 6 - link for FCA website and information on rules for regulated firms
  • Managing Equality and Diversity for Senior Managers
  • 1) Removed Session 6 - link to report from workbook page 1
  • Manual Handling
  • 1) Stats from 2017/18 updated in quiz session 1
  • Manual Handling of People
  • 1) Session 4 workbook, page 2, updated with stats from 2017/18
  • Modern Slavery Awareness
  • 1) Session 2 - stats updated
  • Modern Slavery Awareness for Housing Associations
  • 1) Session 2 - stats updated
  • PREVENT - Understanding the Government's Counter-Terrorism Strategy
  • 1) Updated with reference to 2017 attacks on London and Manchester. Statistics still current.
  • Recording and Reporting Accidents and Incidents at Work (RIDDOR)
  • 1) RIDDOR tutorial - reporting requirement change for the oil and gas sector 2) Changes to workbook in Session 3 (workbook page 1 updated)
  • Safe Driving
  • Re-released as re-worked course
  • Safeguarding Adults at Risk
  • 1) Session 2: True and False last question updated with new figures 2) Session 3: New policy and procedure text – removed link to sample 3) Session 9: figures updated
  • Safeguarding Adults at Risk (2017)
  • 1) Session 2: True and False last question updated with new figures 2) Session 3: New policy and procedure text – removed link to sample 3) Session 8: figures updated
  • Safeguarding Adults at Risk (for Scotland)
  • 1) Session 1: True and False last question updated with new figures 2) Session 6: Figures on non-sexual violent crimes updated
  • Safeguarding Adults at Risk for Wales
  • 1) Session 1: True and False last question updated with new figures 2) Session 7: figures updated
  • Safeguarding Children and Young People in Scotland
  • 1) Session 6 stats updated

    Note: Consultation on potential changes to the criminal offences of cruelty to children and sexual abuse of trust of children began August 2018

  • Safeguarding Children and Young People in Wales
  • 1) Session 6 stats updated

    Note: All Wales Safeguarding Procedures Review Project began in February 2018 so anticipate big changes in 2019.

  • Safeguarding for Children and Young People - Designated Officers and Leads
  • 1) Add in to Working Together
  • Working at Height
  • 1) Session 2 prosecution stats updated
  • Working Safely - An Introduction to Workplace Health and Safety (for Employees)
  • 1) Session 3 stats updated
  • Working Safely with Steps and Ladders
  • 1) Session 3, workbook, ladder specifications updated

    15/11/2018
    SkillBuilder Advanced Data Protection post EU-GDPR and the Data Protection Act 2018
    This new course, designed to follow our 'Data Protection: Compliance Following GDPR Course,' builds on information from the introductory course and covers:
  • Different aspects of data
  • Ensuring compliance through Impact Assessments
  • Other relevant Acts to Data Protection
  • Key compliance issues following GDPR
  • Data Protection Act 2018 adaptations
  • Protecting employees' data
  • Anonymisation

  • 21/09/2018
    SkillBuilder Display Screen Equipment
    Incorrect use of DSE, or poorly designed workstations or work environments, can lead to pain in necks, shoulders, backs, arms, wrists and hands as well as fatigue and eye strain. The causes may not always be obvious.

    This RoSPA accredited tutorial will benefit individuals who work with display screen equipment.

    Once you have completed this tutorial you will understand:

  • How to adjust your work station, so as to correctly utilise display equipment
  • How to sit properly so as to avoid injury
  • The precautions that you should take when working with display screen equipment.

  • 14/08/2018
    SkillBuilder Safe Driving
    This course is meant for all employees who drive a vehicle as part of their work. On completing the course, the candidate will understand the risks that are inherent to driving whether for work or for personal reasons. They can identify employer and employee responsibilities to reduce the risk and enable safe driving for work.

    14/08/2018
    SkillBuilder Asbestos Awareness
    This course is designed to raise awareness of the dangers of working with asbestos. It is not a substitute for formal, regulatory training. Participants should not attempt to work with asbestos following the completion of this course. At the end of this tutorial participants will be able to:
  • Define what Asbestos is and who is at risk
  • Recognise how exposure to asbestos can cause serious disease
  • Recall how you can protect yourself and minimise risk
  • Recall how and where to find further information and training

  • 14/08/2018
    SkillBuilder Safeguarding for Children and Young People - Designated Officers and Leads
    This tutorial provides supplementary information to our introductory safeguarding course. It is important to have already completed that course to ensure understanding the key types and signs of abuse and how to behave appropriately around children. This course will cover:
  • the role and responsibility of the Designated Safeguarding Lead/Officer
  • relevant aspects of key legislation and guidance that shape safeguarding procedures for children
  • safeguarding definitions and key principles and outcomes for effective safeguarding policy and procedures
  • changing role of the Local Authority and safeguarding partners
  • responding to safeguarding concerns and making referrals
  • barriers to intervention and referral and reporting
  • confidentiality, sharing of information and recording practices
  • awareness of the emotional impact of dealing with safeguarding issues and how to support others

  • 11/07/2018
    SkillBuilder Universal Credit for Housing Associations
    One of the key aims of Universal Credit is to help more people into work. It has been designed to reflect the technological world in which we live and societal changes that have become part of our everyday.

    However, as with many welfare changes there is a lot of information to be digested, a lot of detail to be considered and a lot of questions to be asked.

    Our new Universal Credit SkillBuilder course, tailored specifically for Housing Associations, will focus on the following:

  • How to give advice and support to residents who are applying for, or are currently claiming, Universal Credit
  • Understand how a Universal Credit claim is made, calculated and managed
  • Recall details of the four key impacts of Universal Credit for Housing Association residents
  • Understand how Universal Credit will impact Housing Associations and change how they receive rent payments and manage arrears
  • Outline the Universal Credit process, facts and figures and recognise potential advantages and disadvantages of the system
  • The in-depth modular course combines ebriefings, tutorials and assignments to deliver a blended learning experience which will cover all bases regarding the new Universal Credit reforms. A combination of self-study, webinars and tutor contact, will not only teach the facts, but will also make sure that users retain the information and consider its wider implications.


    20/06/2018
    SkillBuilder Business Ethics - Working Wisely
    We have created a new course that addresses business ethics.

    On completion of this tutorial candidates will be able to identify core values constituting ethics in business.

    They will be able to recognise key ethical issues that businesses face and apply standards of responsible ethical behaviour to work scenarios.


    18/06/2018
    SkillBuilder Selling Alcohol Responsibly
    We have created a new version of this course to advise individuals who need to know how to sell alcohol legally and responsibly.

    Once you have completed this tutorial you will know:

  • and recollect the main legislation that regulates selling of alcohol to the public
  • the key responsibilities associated with selling alcohol to the public in different settings
  • the forms of acceptable IDs for proof of age and when to request such an ID for selling alcohol.

  • 18/06/2018
    SkillBuilder Data Protection: Compliance Following GDPR
    This introductory tutorial is designed to give you an overview of data regulations in the UK and EU and help you identify how they will impact your organisation and your own role within it. It will outline how to deal with access requests and data breaches.

    By the end of the course you will;

  • understand the key principles of the GDPR and how these are implemented under UK law
  • know what they and their organisation must do to be compliant with new legislation
  • be able to identify personal data and their organisation’s obligations in respect of it
  • know what a SAR is and how to deal with individual data requests under new legislation
  • know what to do in the event of a data incident or breach.

  • 18/06/2018
    SkillBuilder Keeping Your Meeting On Track
    We have created this course to focus on running effective meetings. Meetings are only effective if they have a clear purpose, are well organised and engaging and achieve a meaningful result.

    Our course will help you learn how to:

  • recognise the key ingredients for a successful meeting
  • use a range of techniques to engage participants in your meeting
  • use a range of techniques to refocus an off-track meeting.

  • 18/06/2018
    SkillBuilder Preparing for Meetings
    We’ve created a new course which looks at how to prepare an engaging and focused meeting.

    This course will help you learn how to:

  • identify the purpose of a meeting
  • plan and prepare effectively for a meeting
  • create a clear agenda for a meeting.

  • 18/06/2018
    SkillBuilder Anti-bribery & Corruption
    This new version of our Anti-bribery & Corruption tutorial is designed for any individual who needs information and training on anti-bribery and corruption legislation and an understanding of the procedures to take to protect themselves and others within their organisation.

    This course covers various aspects, including:

  • What is Bribery and Corruption?
  • An outline of the Bribery Act 2010
  • The Six Principles for Prevention
  • How can employers and employees combat bribery?
  • Gifts and Hospitality under the Bribery Act
  • Employer and employee responsibilities
  • What happens if there is a breach?
  • Whistleblowing protections
  • Activities that could be an offence and their consequences
  • Potential bribery and corruption scenarios
  • A sample Anti-Bribery and Corruption policy

  • Note: Infinity Library, Regulatory and Professional content developments and updates. Details may vary from site to site. Full information for all these items is available from your SkillGate account manager.